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We will reply your message in 24 hours, Our working time. 1:00am-10:00pm (GMT+ 00:00 London).19:00pm-04:00am GMT- 06:00 USA/Canada. All products have been checked and packaged in good condition before dispatch. In case the item is defective, please inform us within 30 days of receipt, we will replace a new one. Buyers have to pay for the return cost and we will pay the cost for resend. The item "Natural CLEAR White BIG Quartz Crystal Obelisk Wand Point Specimen Healing BCY10" is in sale since Wednesday, July 25, 2018. This item is in the category "Collectibles\Rocks, Fossils & Minerals\Crystals & Mineral Specimens\Crystals". The seller is "jack-080-9" and is located in Chicago, Illinois. This item can be shipped worldwide.