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We can upgrade to faster services upon request. Please ask prior to purchasing. This does not include HI, AK, Guam, PR, Virgin Islands, APO, FPO or any other US territory.Packaging: We are committed to getting new merchandise to you in the best possible condition. Due to size restrictions, we cannot doublebox oversized items such as premium sized statues and larger (generally quarter-scale and up), but we can wrap the original box(s) in protective plastic when it ships to you. This requires time and materials, so it's an added cost. Customer Service: We pride ourselves on customer service. This sometimes happens due to junk filters, spam control, and/or ISP/server issues. Defective, Damaged, Lost or Stolen items: We are Authorized Dealers of ALL the items we sell, and that means service before, during, and after the sale. Because we are authorized dealers of every item we sell, we have options and we will work with you to get your item replaced or repaired as quickly as possible.
If you alter or attempt to alter the product in any way, prior to communicating with us, we CANNOT and will not replace the item. We pride ourselves on customer service, and we will respond to your message as soon as possible. The item "CHRONICLE The Dark Crystal Emperor's Scepter 11 Scale Prop Replica NEW" is in sale since Tuesday, November 19, 2019.This item is in the category "Collectibles\Science Fiction & Horror\Other Sci-Fi Collectibles". The seller is "secretcompass" and is located in Fort Collins, Colorado. This item can be shipped worldwide.